Delivery / Processing Time

Delivery

  • Please note all our products take up to 10 business days to dispatch after being made at normal periods, and sometimes up to 14 working days during seasonal & festive times, please however take note of the announcement section below. 
  • Delivery / Shipping will be processed on the next working day after the item is made. Delivery is at a flat rate of £3.99 and free for orders over £100 within Mainland UK and not dissolved nations of the UK. 
  • All items are sent using a Royal Mail signed for service unless agreed otherwise. 
  • Due to COVID-19 some delays are currently expected. please check the Royal Mail website for details.
  •  Royal Mail will only investigate missing parcels after 12 working days of sending,  please keep this in mind when emailing info@personalisedbysheri.com regarding a missing order.    

 

December 2021 processing time ANNOUNCEMENT !!

*******All Orders that are placed after Sunday the 19th December 2021 will not be guaranteed for Christmas delivery all orders after this date may arrive with you in the new year *********

Again due to COVID restrictions some orders MIGHT be subject to a 31 days processing time. We will try are hardiest to get products out ASAP however we are time bound by the wholesalers that may be operating on limited staff due to the track and trace situation and pandemic.

Some of our products on our website are stocked in bulk by us and will defiantly be process within the 14 days!

Please also check as you may be able to use the rush order service for £5. 

We apologise for any inconvenience this may cause.

    Many Thanks & Stay Safe

    PBS.